Privacy Policy – St Ives Theatre

At St Ives Theatre, we are committed to protecting your privacy and ensuring that your personal data is handled with care, transparency, and in accordance with data protection laws, including the UK General Data Protection Regulation (UK GDPR).

What Information We Collect

  • We may collect and store personal information when you:
  • Purchase tickets via our website, phone, or in person
  • Sign up for our mailing list or newsletter
  • Contact us with an enquiry
  • Participate in surveys, competitions, or feedback forms
 

This information may include your name, email address, phone number, billing details, and ticketing preferences.

How We Use Your Information

Your information is used to:

  • Process bookings and provide customer service
  • Contact you regarding your ticket or event updates
  • Keep you informed about upcoming shows, offers, and theatre news (if you’ve opted in)
  • Improve the website and audience experience through analytics and feedback
 

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Marketing Preferences

You will only receive marketing communications from us if you have given us permission to do so. You can unsubscribe at any time using the link in our emails or by contacting us directly.

Data Security
We have appropriate security measures in place to prevent your personal data from being lost, accessed, or used in an unauthorised way. Access to your information is limited to staff and partners who need it to perform their roles.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct, update, or delete your personal data
  • Withdraw consent for marketing at any time
 

To exercise your rights, please contact us using the details below.

Contact Us

If you have any questions about this policy or how we handle your data, you can contact us at:

Email: info@stivestheatre.co.uk
Phone: 01736 797007
Address: St Ives Theatre, Lower Stennack, St Ives, Cornwall, TR26 1QG

We may occasionally update this Privacy Policy. Please check this page from time to time to stay informed about how we protect your information.